How to calculate net promoter score in tableau with 100% working
So How to calculate net promoter score in tableau we make it and here these list of amazing for your trick and info reason regarding the How to calculate net promoter score in tableau as part of How To Do That exclusive updates collection. So, take your time and get the best How to calculate net promoter score in tableau photos and pictures posted here that suitable with your needs and use it for your own collection and personal use.You can calculate your nps score by subtracting the number of detractors from the number of promoters, divide by the total number of respondents and then multiply by 100. When you calculate the percentages for each group, you get 10%, 20%, and 70% respectively.
Here’s how to calculate nps: 18% answered 6 or below. Respondents who selected 7 or 8 are considered passives and respondents who selected 9 or 10 are considered promoters.
Depending on the score rated the customer falls into one of the categories:.
Tough to help without seeing exactly what you have, but you can possibly get there by creating calculated fields: It is used as a proxy for gauging the customer’s overall satisfaction with a company’s product or service and the customer’s loyalty to the brand.” Divide this by the sum of. You’ll also see a data table with the number (and percentage) of detractors, passives, and promoters among your respondents, so you can see the detail surrounding how your nps was calculated.
