How to calculate net promoter score example with zero mistake
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Net promoter score calculation | free online nps® calculator. If you want to know what people think about your business, the only way to know is to ask them. Positive word of mouth) and revenue growth that has made nps a key metric in driving business development.
The formula for calculating net promoter score is:
Ad powerful features built for business, designed for people, loved by teams. Net promoter score calculation | free online nps® calculator. Net promoter score calculation formula. Your nps is calculated by taking stock of all responses to the ultimate question and subtracting the percentage of 0 to 6 responses (detractors) from the percentage of 9 and 10 responses (promoters).
